LEGAL DOCUMENTATION

PRIVACY
POLICY

Last Updated: April 13, 2026

Our Commitment

Floor LinQ (“Floor LinQ,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of users who access our platform and related services (the “Platform”).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when users access the Floor LinQ platform, including guests, entertainers, venue staff, and venue administrators.

By accessing or using the Platform, you agree to the terms of this Privacy Policy.

1. Information Collection

Information You Provide

We may collect personal information that you voluntarily provide when using the Platform, including:

  • Name
  • Email address
  • Phone number
  • Profile information
  • Payment or tipping information
  • Messages sent through the platform
  • Venue or staff account details

Entertainers may also provide profile details such as photos, stage names, and profile descriptions.

Venue administrators may provide venue-related information when configuring the platform.

Automatically Collected Information

When users access the Platform, we may automatically collect certain information including:

  • Device type and operating system
  • Browser information
  • IP address
  • Usage data and interaction data
  • Platform activity logs

This information helps us improve performance, security, and platform functionality.

Location Information

Floor LinQ uses geofencing technology to determine whether users are physically within a participating venue.

Certain features of the Platform may only be available when users are within the defined geofence area of a venue.

Location information is used solely to enable venue-based platform functionality.

2. How We Use information

We use collected information to:

  • Provide and operate the Floor LinQ platform
  • Enable guest interactions with entertainers
  • Process tipping transactions
  • Facilitate messaging between users
  • Manage entertainer rosters and staff operations
  • Configure venue layouts and operational settings
  • Improve platform performance and functionality
  • Maintain platform security
  • Comply with legal obligations

3. payment processing

Digital tipping transactions may be processed through third-party payment processors.

Floor LinQ does not store full payment card details. Payment information is securely handled by our payment processing partners in accordance with industry security standards.

4. How Information is share

We may share information in the following situations:

With Venues

Venue administrators and staff may access certain operational information necessary to manage entertainers and venue operations.

With Service Providers

We may share information with trusted service providers that assist in operating the platform, including:

  • Payment processors
  • Hosting providers
  • Infrastructure providers
  • Analytics services

These providers only receive the information necessary to perform their services.

Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests.

5. messaging & interactions

The Platform allows users to communicate with entertainers through messaging features.

Users are responsible for the content they share through the platform.

Floor LinQ may monitor messaging activity to maintain platform safety and enforce platform policies.

6. SMS / Text Messaging

FLQ TECHNOLOGIES LLC offers SMS text message notifications as part of our platform services. By opting in through our sign-up form, you agree to receive text messages from FLQ TECHNOLOGIES LLC which may include:

  • Appointment and scheduling reminders
  • Operational alerts, including notifications when a user session has been ended due to geographic boundary (geo-fence) restrictions

Message frequency: Varies based on account activity and scheduled appointments.

Message and data rates may apply. Check with your carrier for details.

To opt out: Reply STOP to any message at any time. You will receive a one-time confirmation and no further messages will be sent.

To get help: Reply HELP or contact us at support@floorlinq.com.

FLQ TECHNOLOGIES LLC does not share, sell, or rent mobile phone numbers or SMS consent data to third parties or affiliates for marketing purposes.

For questions, contact us at support@floorlinq.com

7. Data security

We implement reasonable administrative, technical, and organizational safeguards to protect user information from unauthorized access, disclosure, alteration, or destruction.

However, no system can guarantee complete security.

8. Data retention

We retain personal information only for as long as necessary to:

  • Provide the Platform
  • Maintain operational records
  • Comply with legal obligations
  • Resolve disputes

9. your privacy choices

Depending on your role in the Platform, you may be able to:

  • Update profile information
  • Modify account details
  • Request deletion of your account

Requests may be submitted by contacting us using the information below.

10. children's privacy

The Floor LinQ platform is intended for adults only and is not designed for individuals under the age of 18.

We do not knowingly collect personal information from minors.

11. third-party links

The Platform may contain links to third-party services. Floor LinQ is not responsible for the privacy practices of those third parties.

12. changes to this privacy policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

contact us

If you have questions about this Privacy Policy, you may contact us at:

Email: support@floorlinq.com
Company: Floor LinQ
Website: www.floorlinq.com